GDPR request filed (Art. 15 and 22)
After repeated automated rejections, a formal request is filed under Art. 15 and 22 GDPR. Requesting access to personal data, an explanation of the automated decision-making logic, information about internal labels (e.g. "spam") and whether (and how) the confirmed fraudulent third-party reports were taken into account.
legal request filed
YouTube Legal confirms receipt — reference assigned
YouTube Legal Support confirms receipt of the request and assigns reference number HYKABV4SJ75EB6TPR4QG6EK5GA.
Ref: HYKABV4SJ75EB6TPR4QG6EK5GA · e-mail from YouTube Legal Support
YouTube requests channel URL
YouTube Legal states that based on the information provided it cannot locate the account (username) and requests the channel URL as an identifier.
e-mail from YouTube Legal (privacy)
Channel URL sent
The channel URL is sent as a unique identifier — given that the account is suspended and YouTube Studio is unavailable, the URL is the only available reference.
reply sent
Off-topic response: link to standard appeal
Instead of a substantive response to the GDPR request, a template response arrives referring to the standard account deletion appeal process. The GDPR request (Art. 15/22) is completely ignored.
YouTube Legal template response
Clarification: this is a DSAR, requesting confirmation of processing
A reply is sent clarifying that this is not a standard appeal but a request under Art. 15 and 22 GDPR (DSAR). Confirmation is requested that the request is being handled as a DSAR and will be substantively addressed.
reply sent
Repeated template: link to appeal (outside DSAR)
The same automated response referring to the appeal process arrives again from the privacy ticket. The response does not address the GDPR request (Art. 15/22) — it appears to be a mis-routing of the ticket into the support template. The ticket awaits correct processing as a DSAR.
e-mail YouTube Legal Support Team · repeated template
Repeated clarification: DSAR, not an appeal
Another reply emphasises that this is a formal DSAR under Art. 15 and 22 GDPR, not a standard appeal. Requesting access to all personal data processed in connection with the account, information about the automated decision-making logic (the "spam" label), and an explanation of why internal labels were not corrected after the withdrawal of fraudulent claims. Awaiting correct processing.
reply sent to privacy ticket
Follow-up after the deadline passed without a substantive reply
Nearly a month after filing the DSAR, another follow-up is sent. It reiterates that this is not a standard appeal but a GDPR request under Art. 15 and 22, which still has not been substantively answered.
follow-up sent to the privacy / legal ticket
Complaint prepared for the Czech Data Protection Authority
Because no proper substantive response arrived even after the follow-up, the case is being escalated today to the Czech Data Protection Authority. The goal is to review whether the DSAR was handled and answered properly under GDPR.
complaint to the Czech Data Protection Authority